Your bag order, from the first idea to shipment.

Stock styles in stock colours start at 500 pieces per style per colour. Custom builds start at 1,000 pieces per style per colour. Tell us which model interests you and we will prepare the available options.

Yes. Our 15 categories can be combined in one shipment. The minimum still applies to each style and colour; we help you put the quantities and packing together.

Of course. You can choose an existing model, add your branding, or develop a different size and layout with our pattern room. We explain the route that fits your brief.

Yes. A photograph, sketch or description is enough to begin the conversation. Our designer and pattern room work with your salesperson to turn the idea into a clear sample brief.

Our in-house designer prepares a free visual before you place an order. You can adjust the artwork and position together. The visual helps settle the design before a physical sample is made.

A stock sample takes 7 days and a custom sample takes 15 days. Courier time is additional. Your salesperson prepares the details carefully and the sales manager oversees progress.

We confirm the physical sample charge, courier arrangements and any further sample work before starting. The free design visual and the physical sample are separate stages.

We plan the run around the approved sample, quantity, materials and packing. Your salesperson prepares the schedule and the sales manager follows progress. The order documents record the agreed production and shipment dates.

Please include the date and destination in your first message. We look at sampling, production and transport together, then explain the available plan before you commit.

One salesperson follows your order from the first brief through shipment. If a date is at risk, we tell you the same day and explain the available options, including any extra cost or effect on delivery. You have the information to choose the next step.

The approved sample and agreed specifications form the reference for your order. We bring the material, logo, construction and packing decisions together so the production team works from the same details.

Buyer-appointed visits, audits and inspections are welcome. Your salesperson helps arrange the timing and prepares the order information for the people you appoint.

Contact the salesperson handling your order with the model, order details and photographs. The sales manager can also help review the matter and agree the next steps under your order terms.

Feima holds ISO 9001 and ISO 14001 at factory level. Certificates are available on request. These describe the factory management systems; product and material reports are listed separately.

The certifications page contains original PDFs with their report numbers and dates, including REACH reports and the 2017 EN 71-1 and EN 71-2 report for a toy storage bag. Each file describes the sample tested. Our team can help identify the relevant files for your project.

Yes. Tell us the lining and intended use. We review the available material documents with you, including the sample description, date and test items, before confirming which files relate to your chosen version.

Yes. Share the destination, intended use and any requirements from your buying team. We review the available documents alongside the chosen materials and record any further arrangements in the project brief.

We discuss your logo, labels, barcode information and carton requirements with the bag itself. Please send your packing brief with the product details so they can be arranged together.

EXW, FOB and DDP options can be discussed for your route. Your quotation confirms the named location, packing, transport arrangements and what is included.

Lisure is the main English contact, Ellen handles the Russian site, Summer the Spanish site and Tina the Portuguese site. All four serve customers worldwide and bring experience of different markets and order types.

Yes. Write to sales manager Lisure if you would prefer another person to handle your account. You do not need to explain why. Your message about the change is not passed to the person you are writing about.